Data and Privacy Policy

Last updated: 8^th December, 2023

Introduction

Welcome to Dolphinze, a solution provider for global onboarding and payroll services. We value your trust and are committed to maintaining the confidentiality, integrity, and security of your personal information. This Data and Privacy Policy Agreement ("Agreement") outlines the nature of the information we collect, how we use it, and the safeguards we have in place to protect it. By using Dolphinze's platform and services ("Service"), you consent to the data practices outlined in this Agreement.

Information We Collect

Personal Information

• Identifying Information: Such as your full name, postal address, email address, and phone number.
• Employment Details: Information about your employer or your employees, as the case may be.

Financial Information

• Transaction Data: Records and account balance information related to payments, deposits, and withdrawals.
• Payment information such as Banking Details: Account numbers, SWIFT codes, and other details necessary for payroll transactions and Wallet details: Address, etc.

Technical Data

• Usage Metrics: Information on how you interact with our Service, such as login timestamps, features used, and error logs.
• Device Information: Data about the device you use to access our Service, including type of device, operating system, and IP address.

How We Use Information

Service Provision and Enhancement

• Operational Uses: To fulfill your service requests, process transactions, and manage your account.
• Service Improvement: To analyze usage patterns for improving existing features and designing new ones.

Regulatory Compliance and Legal Obligations

• Record Keeping: To maintain records as mandated by financial, regulatory and tax rules and regulations.
• Legal Proceedings: To respond to subpoenas, court orders, or any other legal process.

Marketing and Outreach

• Promotions: To provide you with targeted offers based on your usage patterns.
• Communication: To send you updates about new features, security alerts, and service-related announcements.

Data Disclosure to Third Parties

Third-Party Service Providers

We may collaborate with other companies to perform functions like data storage, payment processing, and data analytics. All third-party service providers are contractually obligated to maintain the confidentiality of your information.

Regulatory Authorities and Legal Compliance

We may disclose information to local governmental agencies as required by law, or to comply with legal processes.

Business Transfers

In case of a corporate event like a merger, acquisition, or sale of assets, your information may be part of the transferred assets.

Data Security Measures

• Encryption: All financial and sensitive data is encrypted during transmission.
• Access Control: Only authorized personnel have access to personal data.
• Audits: Regular audits are conducted to ensure compliance with our security policies.

User’s Rights

You have the right to access, correct, and delete your personal information stored with us. If you wish to exercise these rights, you may contact us at info@dolphinze.com. It's essential to note that under certain legal circumstances, such as responding to a court subpoena, we may be obligated to disclose information in compliance with the law.

Changes to this Agreement

We reserve the right to make changes to this Agreement at our sole discretion. We will notify you of any material changes by posting the revised Agreement on our website and/or sending an email to the address associated with your account.

Governing Law and Jurisdiction

This Agreement is governed by and construed in accordance with the laws of Canada. All disputes arising out of this Agreement shall be exclusively resolved in the competent courts of Ontario, Canada.

Contact Information

If you have questions, concerns, or feedback regarding this Data and Privacy Policy Agreement, please contact us at:

Email: info@dolphinze.com

By using the Service, you acknowledge that you have read, understood, and agree to be bound by this Data and Privacy Policy Agreement. We recommend consulting with legal professionals for a comprehensive review of this document.